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How we look after every order

Top driver

Meet all five requirements and you’re a top driver: at the same distance, offers reach you first.

How it works

The requirements are: a customer rating of 4.7 or higher, 70% or higher acceptance, 95% or more completed orders, 100 deliveries in the last 30 days and 200 deliveries in total.

Under “Ratings” you see each requirement with your number and the goal; the ones you meet show in green.

We check it every time you go online or open your ratings. If you stop meeting one, you stop being a top driver until you get it back; nobody is deactivated for this.

If you also have a booked shift, the shift comes first.

The “My ratings” screen in Divoox Driver with customer rating, acceptance, completion, and on-time rate.
“My ratings” shows each number with its benchmark.
The “Top driver” section in Divoox Driver, with the five requirements and how close the driver is on each one.
The requirements you already meet show in green.

Steps

  1. Open “Ratings” in the app.
  2. See which requirements you’re missing.
  3. Meet all five and you’re a top driver.

This guide answers

  • How do I become a top driver?
  • What do I get as a top driver?